Group dynamics is a system of behaviors and psychological processes occurring within a social group ( intragroup dynamics), or between social groups ( intergroup dynamics). The study of group dynamics can be useful in understanding decision-making behaviour, tracking the spread of diseases in society, creating effective therapy techniques, and following the emergence and popularity of new ideas and technologies.
As a field of study, group dynamics has roots in both psychology and sociology. Wilhelm Wundt (1832–1920), credited as the founder of experimental psychology, had a particular interest in the psychology of communities, which he believed possessed phenomena (human language, customs, and religion) that could not be described through a study of the individual. On the sociological side, Émile Durkheim (1858–1917), who was influenced by Wundt, also recognized collective phenomena, such as public knowledge. Other key theorists include Gustave Le Bon (1841–1931) who believed that crowds possessed a 'racial unconscious' with primitive, aggressive, and antisocial instincts, and William McDougall (psychologist), who believed in a 'group mind,' which had a distinct existence born from the interaction of individuals.
Eventually, the social psychologist Kurt Lewin (1890–1947) coined the term group dynamics to describe the positive and negative forces within groups of people. In 1945, he established The Group Dynamics Research Center at the Massachusetts Institute of Technology, the first institute devoted explicitly to the study of group dynamics. Throughout his career, Lewin was focused on how the study of group dynamics could be applied to real-world, social issues.
Increasingly, research has applied evolutionary psychology principles to group dynamics. As human's social environments became more complex, they acquired by way of group dynamics that enhance survival. Examples include mechanisms for dealing with status, reciprocity, identifying cheaters, ostracism, altruism, group decision, leadership, and intergroup relations.
Conversely, a struggling group can devolve to an earlier stage, if unable to resolve outstanding issues at its present stage.
Schutz referred to these group dynamics as "the interpersonal underworld," group processes which are largely unseen and un-acknowledged, as opposed to "content" issues, which are nominally the agenda of group meetings.Schutz, W. (1958). FIRO: A Three-Dimensional Theory of Interpersonal Behavior. New York, NY: Rinehart.Schutz, W. (1966). The Interpersonal Underworld. (Updated version based on 1958 work). Palo Alto, CA: Science and Behavior Books.
Tuckman later added a fifth stage for the dissolution of a group called adjourning. ( Adjourning may also be referred to as mourning, i.e. mourning the adjournment of the group). This model refers to the overall pattern of the group, but of course individuals within a group work in different ways. If distrust persists, a group may never even get to the norming stage.
Communities may be distinguished from other types of groups, in Peck's view, by the need for members to eliminate barriers to communication in order to be able to form true community. Examples of common barriers are: expectations and preconceptions; prejudices; ideology, counterproductive norms, theology and solutions; the need to heal, convert, fix or solve and the need to control. A community is born when its members reach a stage of "emptiness" or peace.
The dynamics of a particular group depend on how one defines the boundaries of the group. Often, there are distinct subgroups within a more broadly defined group. For example, one could define U.S. residents (‘Americans’) as a group, but could also define a more specific set of U.S. residents (for example, 'Americans in the South'). For each of these groups, there are distinct dynamics that can be discussed. Notably, on this very broad level, the study of group dynamics is similar to the study of culture. For example, there are group dynamics in the U.S. South that sustain a culture of honor, which is associated with norms of toughness, honour-related violence, and self-defence.
Emergent groups arise from a relatively spontaneous process of group formation. For example, in response to a natural disaster, an emergent response group may form. These groups are characterized as having no preexisting structure (e.g. group membership, allocated roles) or prior experience working together. Yet, these groups still express high levels of interdependence and coordinate knowledge, resources, and tasks.
The Minimax Principle is a part of social exchange theory that states that people will join and remain in a group that can provide them with the maximum amount of valuable rewards while at the same time, ensuring the minimum amount of costs to themselves. However, this does not necessarily mean that a person will join a group simply because the reward/cost ratio seems attractive. According to Howard Kelley and John Thibaut, a group may be attractive to us in terms of costs and benefits, but that attractiveness alone does not determine whether or not we will join the group. Instead, our decision is based on two factors: our comparison level, and our comparison level for alternatives.
In John Thibaut and Harold Kelley's social exchange theory, comparison level is the standard by which an individual will evaluate the desirability of becoming a member of the group and forming new social relationships within the group. This comparison level is influenced by previous relationships and membership in different groups. Those individuals who have experienced positive rewards with few costs in previous relationships and groups will have a higher comparison level than a person who experienced more negative costs and fewer rewards in previous relationships and group memberships. According to the social exchange theory, group membership will be more satisfying to a new prospective member if the group's outcomes, in terms of costs and rewards, are above the individual's comparison level. As well, group membership will be unsatisfying to a new member if the outcomes are below the individual's comparison level.
Comparison level only predicts how satisfied a new member will be with the social relationships within the group. To determine whether people will actually join or leave a group, the value of other, alternative groups needs to be taken into account. This is called the comparison level for alternatives. This comparison level for alternatives is the standard by which an individual will evaluate the quality of the group in comparison to other groups the individual has the opportunity to join. Thiabaut and Kelley stated that the "comparison level for alternatives can be defined informally as the lowest level of outcomes a member will accept in the light of available alternative opportunities.”
Joining and leaving groups is ultimately dependent on the comparison level for alternatives, whereas member satisfaction within a group depends on the comparison level. To summarize, if membership in the group is above the comparison level for alternatives and above the comparison level, the membership within the group will be satisfying and an individual will be more likely to join the group. If membership in the group is above the comparison level for alternatives but below the comparison level, membership will be not be satisfactory; however, the individual will likely join the group since no other desirable options are available. When group membership is below the comparison level for alternatives but above the comparison level, membership is satisfying but an individual will be unlikely to join. If group membership is below both the comparison and alternative comparison levels, membership will be dissatisfying and the individual will be less likely to join the group.
Optimal distinctiveness theory suggests that individuals have a desire to be similar to others, but also a desire to differentiate themselves, ultimately seeking some balance of these two desires (to obtain optimal distinctiveness). For example, one might imagine a young teenager in the United States who tries to balance these desires, not wanting to be ‘just like everyone else,’ but also wanting to ‘fit in’ and be similar to others. One's collective self may offer a balance between these two desires. That is, to be similar to others (those who you share group membership with), but also to be different from others (those who are outside of your group).
Group cohesion, as a scientifically studied property of groups, is commonly associated with Kurt Lewin and his student, Leon Festinger. Lewin defined group cohesion as the willingness of individuals to stick together, and believed that without cohesiveness a group could not exist. As an extension of Lewin's work, Festinger (along with Stanley Schachter and Kurt Back) described cohesion as, “the total field of forces which act on members to remain in the group” (Festinger, Schachter, & Back, 1950, p. 37). Later, this definition was modified to describe the forces acting on individual members to remain in the group, termed attraction to the group. Since then, several models for understanding the concept of group cohesion have been developed, including Albert Carron's hierarchical model and several bi-dimensional models (vertical v. horizontal cohesion, task v. social cohesion, belongingness and morale, and personal v. social attraction). Before Lewin and Festinger, there were, of course, descriptions of a very similar group property. For example, Emile Durkheim described two forms of solidarity (mechanical and organic), which created a sense of collective conscious and an emotion-based sense of community.
This phenomenon has been later accounted for by subjective group dynamics theory. According to this theory, people derogate socially undesirable (deviant) ingroup members relative to outgroup members, because they give a bad image of the ingroup and jeopardize people's social identity.
In more recent studies, Marques and colleagues have shown that this occurs more strongly with regard to ingroup full members than other members. Whereas new members of a group must prove themselves to the full members to become accepted, full members have undergone socialization and are already accepted within the group. They have more privilege than newcomers but more responsibility to help the group achieve its goals. Marginal members were once full members but lost membership because they failed to live up to the group's expectations. They can rejoin the group if they go through re-socialization. Therefore, full members' behavior is paramount to define the ingroup's image.
Bogart and Ryan surveyed the development of new members' stereotypes about in-groups and out-groups during socialization. Results showed that the new members judged themselves as consistent with the stereotypes of their in-groups, even when they had recently committed to join those groups or existed as marginal members. They also tended to judge the group as a whole in an increasingly less positive manner after they became full members. However, there is no evidence that this affects the way they are judged by other members. Nevertheless, depending on the self-esteem of an individual, members of the in-group may experience different private beliefs about the group's activities but will publicly express the opposite—that they actually share these beliefs. One member may not personally agree with something the group does, but to avoid the black sheep effect, they will publicly agree with the group and keep the private beliefs to themselves. If the person is privately self-aware, he or she is more likely to comply with the group even if they possibly have their own beliefs about the situation.
In situations of hazing within fraternities and sororities on college campuses, pledges may encounter this type of situation and may outwardly comply with the tasks they are forced to do regardless of their personal feelings about the Greek institution they are joining. This is done in an effort to avoid becoming an outcast of the group. Outcasts who behave in a way that might jeopardize the group tend to be treated more harshly than the likeable ones in a group, creating a black sheep effect. Full members of a fraternity might treat the incoming new members harshly, causing the pledges to decide if they approve of the situation and if they will voice their disagreeing opinions about it.
Roles can be defined as a tendency to behave, contribute and interrelate with others in a particular way. Roles may be assigned formally, but more often are defined through the process of role differentiation.Levine. (1998). The Handbook of Social Psychology. Role differentiation is the degree to which different group members have specialized functions. A group with a high level of role differentiation would be categorized as having many different roles that are specialized and narrowly defined. A key role in a group is the leader, but there are other important roles as well, including task roles, relationship roles, and individual roles. Functional (task) roles are generally defined in relation to the tasks the team is expected to perform.Senior. (1991). Journal of Occupational and Organizational Psychology. Individuals engaged in task roles focus on the goals of the group and on enabling the work that members do; examples of task roles include coordinator, recorder, critic, or technician. A group member engaged in a relationship role (or socioemotional role) is focused on maintaining the interpersonal and emotional needs of the groups' members; examples of relationship role include encourager, harmonizer, or compromiser.
Norms are the informal rules that groups adopt to regulate members' behaviour. Norms refer to what should be done and represent value judgments about appropriate behaviour in social situations. Although they are infrequently written down or even discussed, norms have powerful influence on group behaviour.Hahn, M. (2010). Group Norms in Organizations. They are a fundamental aspect of group structure as they provide direction and motivation, and organize the social interactions of members. Norms are said to be emergent, as they develop gradually throughout interactions between group members. While many norms are widespread throughout society, groups may develop their own norms that members must learn when they join the group. There are various types of norms, including: prescriptive, proscriptive, descriptive, and injunctive.
Intermember Relations are the connections among the members of a group, or the social network within a group. Group members are linked to one another at varying levels. Examining the intermember relations of a group can highlight a group's density (how many members are linked to one another), or the degree centrality of members (number of ties between members). Analysing the intermember relations aspect of a group can highlight the degree centrality of each member in the group, which can lead to a better understanding of the roles of certain group (e.g. an individual who is a 'go-between' in a group will have closer ties to numerous group members which can aid in communication, etc.).
Values are goals or ideas that serve as guiding principles for the group.Schwarz. (2007). Are There Universal Aspects in the Structure and Contents of Human Values? Like norms, values may be communicated either explicitly or on an ad hoc basis. Values can serve as a rallying point for the team. However, some values (such as conformity) can also be dysfunction and lead to poor decisions by the team.
Communication patterns describe the flow of information within the group and they are typically described as either centralized or decentralized. With a centralized pattern, communications tend to flow from one source to all group members. Centralized communications allow standardization of information, but may restrict the free flow of information. Decentralized communications make it easy to share information directly between group members. When decentralized, communications tend to flow more freely, but the delivery of information may not be as fast or accurate as with centralized communications. Another potential downside of decentralized communications is the sheer volume of information that can be generated, particularly with electronic media.
Status differentials are the relative differences in status among group members. When a group is first formed the members may all be on an equal level, but over time certain members may acquire status and authority within the group; this can create what is known as a pecking order within a group. Status can be determined by a variety of factors and characteristics, including specific status characteristics (e.g. task-specific behavioural and personal characteristics, such as experience) or diffuse status characteristics (e.g. age, race, ethnicity). It is important that other group members perceive an individual's status to be warranted and deserved, as otherwise they may not have authority within the group. Status differentials may affect the relative amount of pay among group members and they may also affect the group's tolerance to violation of group norms (e.g. people with higher status may be given more freedom to violate group norms).
Further to Triplett's observation, in 1920, Floyd Allport found that although people in groups were more productive than individuals, the quality of their product/effort was inferior.
In 1965, Robert Zajonc expanded the study of arousal response (originated by Triplett) with further research in the area of social facilitation. In his study, Zajonc considered two experimental paradigms. In the first—audience effects—Zajonc observed behaviour in the presence of passive spectators, and the second—co-action effects—he examined behaviour in the presence of another individual engaged in the same activity.
Zajonc observed two categories of behaviours— dominant responses to tasks that are easier to learn and which dominate other potential responses and nondominant responses to tasks that are less likely to be performed. In his Theory of Social Facilitation, Zajonc concluded that in the presence of others, when action is required, depending on the task requirement, either social facilitation or social interference will impact the outcome of the task. If social facilitation occurs, the task will have required a dominant response from the individual resulting in better performance in the presence of others, whereas if social interference occurs the task will have elicited a nondominant response from the individual resulting in subpar performance of the task.
Several theories analysing performance gains in groups via drive, motivational, cognitive and personality processes, explain why social facilitation occurs.
Zajonc hypothesized that compresence (the state of responding in the presence of others) elevates an individual's drive level which in turn triggers social facilitation when tasks are simple and easy to execute, but impedes performance when tasks are challenging.
Nickolas Cottrell, 1972, proposed the evaluation apprehension model whereby he suggested people associate social situations with an evaluative process. Cottrell argued this situation is met with apprehension and it is this motivational response, not arousal/elevated drive, that is responsible for increased productivity on simple tasks and decreased productivity on complex tasks in the presence of others.
In The Presentation of Self in Everyday Life (1959), Erving Goffman assumes that individuals can control how they are perceived by others. He suggests that people fear being perceived as having negative, undesirable qualities and characteristics by other people, and that it is this fear that compels individuals to portray a positive self-presentation/social image of themselves. In relation to performance gains, Goffman's self-presentation theory predicts, in situations where they may be evaluated, individuals will consequently increase their efforts in order to project/preserve/maintain a positive image.
Distraction-conflict theory contends that when a person is working in the presence of other people, an interference effect occurs splitting the individual's attention between the task and the other person. On simple tasks, where the individual is not challenged by the task, the interference effect is negligible and performance, therefore, is facilitated. On more complex tasks, where drive is not strong enough to effectively compete against the effects of distraction, there is no performance gain. The Stroop task (Stroop effect) demonstrated that, by narrowing a person's focus of attention on certain tasks, distractions can improve performance.
Social orientation theory considers the way a person approaches social situations. It predicts that self-confident individuals with a positive outlook will show performance gains through social facilitation, whereas a self-conscious individual approaching social situations with apprehension is less likely to perform well due to social interference effects.
Even without any intergroup interaction (as in the minimal group paradigm), individuals begin to show favouritism towards their own group, and negative reactions towards the outgroup. This conflict can result in prejudice, stereotypes, and discrimination. Intergroup conflict can be highly competitive, especially for social groups with a long history of conflict (for example, the 1994 Rwandan genocide, rooted in group conflict between the ethnic Hutu and Tutsi). In contrast, intergroup competition can sometimes be relatively harmless, particularly in situations where there is little history of conflict (for example, between students of different universities) leading to relatively harmless generalizations and mild competitive behaviours. Intergroup conflict is commonly recognized amidst racial, ethnic, religious, and political groups.
The formation of intergroup conflict was investigated in a popular series of studies by Muzafer Sherif and colleagues in 1961, called the Robbers Cave Experiment. The Robbers Cave Experiment was later used to support realistic conflict theory. Other prominent theories relating to intergroup conflict include social dominance theory, and social-/self-categorization theory.
Key theorists
Gustave Le Bon
William McDougall
Sigmund Freud
Jacob L. Moreno
Kurt Lewin
William Schutz
Wilfred Bion
Bruce Tuckman
M. Scott Peck
Richard Hackman
Intragroup dynamics
Group formation
Joining groups
Types of groups
Primary groups
Social groups
Collectives
Categories
Group membership and social identity
Group cohesion
Black sheep effect
Group influence on individual behaviour
Group structure
Group performance
Social facilitation and performance gains
Intergroup dynamics
Intergroup conflict
Intergroup conflict reduction
Contact hypothesis (intergroup contact theory)
Superordinate identities
Interdependence
Selected academic journals
See also
|
|